Product Lead Designer

Be part of the shipments revolution!



We are looking for a motivated Product Designer Lead to join our Product Team, based in our headquarters in Madrid (Spain). You will have the opportunity to work with a diverse, talented team besides to advocate product initiatives through the entire product lifecycle: from problem identification, thinking out of the box, prototyping the solution, testing it with users, and working with dev and product team to fully implement it. In this role, you will lead the product designers and user researchers in Madrid and will be reporting directly to the Product Director.


As a global company with huge ambitions, we’re looking for the RIGHT match: a seasoned Product Designer professional who cares about the product she/he is building and solutions proposed, with hands-on experience in building online consumer and/or business SaaS platforms.


We are an international technology company that believes in a dynamic, motivating start-up environment and great company culture, centred on talent, innovation, teamwork, outstanding customer service, and a happy team




  • Partner with product management, engineering, and other stakeholders to ensure the product design & user research team delivers impactful and exceptional work.
  • Support and lead design teams by applying your craft: strategic design methods, user research, UX wire-framing and UI prototyping, detailed design, usability testing and implementation.


  • Be a conduit for the user, providing quality UX experiences that move the needle of what great results look like.
  • Coach, mentor and grow a local team of talented designers to refine their individual and functional skills.
  • Foster an attitude of collaboration across the organisation.
  • Be informed and opinionated on industry best practices to define, develop and own programs that elevate the user experience across the business.
  • Thrive in a constantly evolving industry with a growth mindset and successfully guide others alongside you.
  • Support the hiring process and be a part of every major decision within the product design team.



  • Ability to understand the cost of programming and provide solutions that are feasible from the business point of view.
  • Negotiate and prepare the final pieces for the tech team.
  • Design new and existing product features. Lean mentality.
  • Fluent in designing and prototyping tools (we work in Sketch in Invision currently).
  • Deep knowledge in best practices for web-based information architecture and design, as well as a strong understanding of usability principles and techniques.
  • Ability to prototype multi-device solutions.
  • Knowledge about information architecture, copy, content definition.
  • Previous experience planning, running and analysing UX research methods (customer journey, user interview, usability testing; surveys; usability-bug review; etc.).
  • Previous experience leading design teams up to 6 people.
  • Adaptable and fast learner, we are constantly improving our work methods.
  • Collaborative team player. Enjoy working as a team and love challenges.
  • Communication and empathy.
  • A person who has experience working in a start-up environment in a product team.
  • Fluent in English.


What We Offer

  • Joining a company that’s delivering ground-breaking solutions in an industry in need of change.
  • Amazing location, amazing city: Madrid centre (next to Atocha station).
  • Competitive salary package. (salary range from 45.000 to 60.000 € gross per year)
  • A young and upbeat work environment. Leave your suit behind; we’re a t-shirt and converse kind of place.
  • A truly international team: 10 languages, 15 nationalities working in the same place.
  • An exciting, key role in a high growth start-up, backed by internationally renowned VCs.
  • Free language classes
  • We care about you: gym membership or private health insurance, 100% free.
  • Take your Birthday day off and celebrate it in the way you want it.
  • Flexible working schedule and working from home.
  • and many, many more surprises... Come join us!

Or, know someone who would be a perfect fit? Let them know!


Calle Amaltea, 9
28045 Madrid Directions

Awesome perks for an awesome crew!

  • Free language classes 🇬🇧 🇪🇸

    We are English speakers! and we love to support you on it. Also Spanish too!

  • Health and Wellness is not optional 🏅

    We care about you: gym membership or private health insurance, 100% free.

  • Enjoy your Birthday 🎂

    Take your Birthday day off and celebrate it in the way you want it.

  • Great work-life balance ⚖️

    Flexible working schedule and working from home.

Be part of our rocket team

Join the fastest-growing global provider of shipping services and technology. We make shipping’s easy and transparent for people and businesses throughout the world.

Already working at Packlink - Simply Shipping?

Let’s recruit together and find your next colleague.

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