Credit And Recovery Agent

We are looking for a Credit And Recovery Agent. If you are motivated for developing your career in a finance dep, this is a great opportunity for you!
About Packlink

In Packlink we want to be the fastest-growing global provider of shipping services and technology.

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We are building the best shipping platform for private customers and businesses. Shipping is a complex business and small to medium businesses need a solution to the problems shipping brings into their day to day work. With our technology, SMBs can improve their shipping experience delivering a premium service to their customers

Our passion for getting shipping right led us to work in more than 10 countries supporting our customers and making their shipping operative simple and transparent.

Our Finance Crew

We have an awesome finance team composed by 16 great talented members. Our team is split in several areas focused on Finance, Controlling and Treasury.

This team is making possible that Packlink leads shipping services in Europe, working in 10 different countries and managing massive finance data according to the different regulations and currencies.

We are growing fast, meaning that our finance department will face strong new challenges to support the business growth and will need to integrate new talents into his team 📈!

What will be your goals?
  • Collections and recovery activities: customer communications, legal actions, collection, monitoring.
  • Block / release deferred payment option for debtors.  
  • Resolve second level escalation tickets related to invoicing, collections, payments. 
  • Manage credit risk requests from customers. 
  • Maintenance of approved deferred payments and customer risk classification. 
What we are looking for

We want an enthusiastic, finance motivated and analytical person to join us. Are you ready to join our dynamic and fast-paced team? If so, please continue reading!

You will gain experience interacting with customers of all levels worldwide. This is a exciting role that will test your comunication skills, ability to focus and follow structured plans.

The skill and experience set:

  • Financial or legal background.
  • 2 years experience in debt collection understanding the process and legal aspects of debt collections. 
  • Spanish and English (Fluent/bilingual).
  • Excel - advanced user.
  • Analytical skills.
  • Effective communication.
  • Customer focus.   
What we offer

- Compensation plan 💸

Salary range from 18k to 20k

- Free language classes 🇬🇧 🇪🇸
We are English speakers! and we love to support you on it. Also Spanish too!

- Health and Wellness is not optional 🏅
We care about you: gym membership or private health insurance, 100% free.

- Enjoy your Birthday 🎂
Take your Birthday day off and celebrate it in the way you want it.

- Great work-life balance ⚖️
Flexible working schedule and working from home

- A young and upbeat work environment 👕
Leave your suit behind; we’re a t-shirt and converse kind of place.

- A truly international team 🌍
10 languages, 15 nationalities working in the same place.

and many, many more surprises... Come join us!

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Madrid

Calle Amaltea, 9
28045 Madrid Directions

Awesome perks for an awesome crew!

  • Free language classes 🇬🇧 🇪🇸

    We are English speakers! and we love to support you on it. Also Spanish too!

  • Health and Wellness is not optional 🏅

    We care about you: gym membership or private health insurance, 100% free.

  • Enjoy your Birthday 🎂

    Take your Birthday day off and celebrate it in the way you want it.

  • Great work-life balance ⚖️

    Flexible working schedule and working from home.

Be part of our rocket team

Join the fastest-growing global provider of shipping services and technology. We make shipping’s easy and transparent for people and businesses throughout the world.

Already working at Packlink - Simply Shipping?

Let’s recruit together and find your next colleague.

email
@packlink.com
  • Christian Presa
  • Eduardo Gulias Davis
  • Guti
  • Iara Chichelnitzky Pérez
  • Javier
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